How To Register Car For Ez Pass

Frequently Asked Questions

Contact

For residents of Virginia with permanent upper limb mobility impairment.Click here for more information.

If you already have your On-the-Go standard or Flex transponder register it hither to set up your account.

For residents of other Due east-ZPass network states: Visit your state's Due east-ZPass service eye website:

Delaware	New Hampshire
Florida	New Jersey
Illinois	New York
Indiana	N Carolina
Kentucky	Ohio
Maine	Pennsylvania
Maryland	Rhode Isle
Massachusetts	West Virginia
Minnesota

Frequently Asked Questions

E-ZPass Overview:

What is Due east-ZPass?
What is E-ZPass Flex?
How do I switch between Price and HOV modes when using Flex transponders?
How does East-ZPass work?
Who runs the E-ZPass programme?
Where is Eastward-ZPass accustomed?
Where is Eastward-ZPass from other states accepted in Virginia?
How much does it cost to open an E-ZPass business relationship?
Is my Due east-ZPass account information private and secure?
Do I get a discount on tolls if I accept an E-ZPass?
Tin I pay cash if I accept an East-ZPass transponder in the machine?
Is my information secure with E-ZPASS Virginia?

Ordering An E-ZPass:

How tin can I open an E-ZPass business relationship?
Do I take to have a credit bill of fare to open an Due east-ZPass account?
How practise I obtain an additional Eastward-ZPass transponder?
How long does information technology take to receive an E-ZPass transponder?

Registering Your New E-ZPass Transponder:

How do I register my On-the-Get transponder?
What information practice I demand to annals an On-the-Go transponder?

Installing & Using Your E-ZPass:

How do I install my E-ZPass transponders?
How shortly can I use my On-the-Go transponder?
How practice I maintain enough funds in my account?
What are the benefits of Automated Replenishment?
How do I update my Credit Carte du jour or ACH information?

Using E-ZPass At A Price Berth(In VA. or Out-of-State):

What exercise the lights at the tollbooth mean?
Why are the posted speed limits at the toll booths so depression?
What should I do if I plan to drive out-of-state?

Managing Your E-ZPass Account:

Why is my E-ZPass transponder non working?
How can I return or exchange my East-ZPass transponder if information technology is no longer working?
Do I need to annals all my vehicles?
Tin can I switch my E-ZPass transponder to another vehicle?
What do I practice if I buy a new motorcar, move, or change my credit carte?
How do I apply the Automated Phone System?
What if I forget my PIN Number?
Are the funds in my E-ZPass business relationship assigned to a detail transponder?
Can I get a argument to track my expenses?
Can I become a receipt at the tollbooth when I use my E-ZPass?
Why am I charged if my Eastward-ZPass transponder is lost, damaged or defaced?
How do I close my Due east-ZPass account?
Inactive Account?

E-ZPass For Motorcycles and When Towing Trailers:

Can I go an E-ZPass transponder for my motorcycle?
Can I use my East-ZPass transponder if I tow a trailer or my gunkhole?

Carpooling with E-ZPass:

What is E-ZPass Flex?
How do I commutation a standard transponder for a Flex transponder?
How do I switch between Toll and HOV modes when using the Flex transponder?
Do I need a Flex transponder?

Misc. Matters:

Are business accounts bachelor?
Business Account vs. Personal Account
How many people utilise E-ZPass?

Donations:

What is Drive SMART Virginia?
How can I make a donation to Bulldoze SMART Virginia Education Fund?
Will 100% of my donations to DRIVE SMART Virginia Education Fund stay in Virginia?
Is my donation to the Bulldoze SMART Virginia Education Fund tax-deductible?
Can I abolish my recurring donation to DRIVE SMART Virginia Instruction Fund?
Is there an administrative fee to collect my DRIVE SMART Virginia Education Fund donation?

1. What is E-ZPass?

East-ZPass is an electronic price drove arrangement. Motorists open a prepaid business relationship and attach a small electronic device called a transponder to their windshield or license plate. Equally they travel through the price facilities, tolls are automatically deducted from their pre-paid E-ZPass account.

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2. What is Due east-ZPass Flex?

The E-ZPass Flex is a switchable E-ZPass transponder that will let you take advantage of price-free travel on the 64, 66, 95, 395, and 495 Express Lanes in Virginia. The E-ZPass Flex will work on any cost facility where E-ZPass is accustomed. Eastward-ZPass Flex Transponders provide boosted functionality which permit drivers to place when their vehicle can exist classified as High Occupancy Vehicle (HOV) to obtain a discount on those facilities that back up the boosted Flex functionality. If the required number of people are in the vehicle, and yous want to drive on the 64, 66, 95, 395, and 495 Express Lanes for free, you lot need to switch the E-ZPass Flex to HOV mode earlier you get on the route. These toll facilities volition not charge your East-ZPass business relationship if you lot travel with your E-ZPass Flex in HOV mode and have the required number of people in the vehicle. Drivers traveling with less than the required number of people in the vehicle on a Toll Facility with a discount should set their E-ZPass Flex to toll-paying mode and the price will be electronically debited from their Due east-ZPass account. The E-ZPass Flex will work anywhere E-ZPass is accepted, regardless of the position of the switch. You do non need an E-ZPass Flex if yous practice not plan to travel on the 64, 66, 95, 395, or 495 Express Lanes with the minimum number of people to authorize for the HOV discount.

Flex transponders are only available for two-axle vehicles since other vehicle types are not permitted to use the Express Lanes.

Please Note: Users who have not used their Flex transponder for HOV transactions on the 64, 66, 95, 395, or 495 Express Lanes for any prior twelve-month menstruum may be asked to commutation their Flex transponder for a standard transponder (at no cost). Additionally, the lost/stolen fee for a Flex Transponder is $20.00 rather than $10.00.

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3. How do I switch between Toll and HOV modes when using Flex transponders?

Before your trip on the Loftier Occupancy Toll (HOT) or the 64, 66, 95, 395, and 495 Express Lanes, it's important that you prepare your E-ZPass Flex to the correct way based on the number of occupants that will be in your vehicle when you lot're driving on the HOT or the Express Lanes. If there are the required number of people in the vehicle, set your Due east-ZPass Flex to HOV mode. These price facilities practise not accuse yous a cost if your E-ZPass Flex is set to HOV mode. If y'all take fewer than the required number of people in your vehicle, select the price-paying mode on the E-ZPass Flex to have the cost automatically debited from your account. You lot can change modes using the switch located at the bottom of the E-ZPass Flex device. Simply move the switch to select "HOV ON" or price-paying manner (covering "HOV ON"), depending on the number of people in your vehicle. You lot volition hear a beep when y'all change the setting to HOV ON way. Brand sure your E-ZPass Flex is set to the advisable fashion earlier you get-go driving.

The E-ZPass Flex volition work on other toll roads that accept E-ZPass regardless of the position of the switch.

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iv. How does Eastward-ZPass work?

When you open a prepaid account, you receive a small-scale electronic transponder that attaches to the windshield inside your car or to your license plate. Inside the transponder is a bombardment-powered electronic chip encoded with a unique identification lawmaking. When you travel through an E-ZPass price facility, an antenna at the toll plaza reads the information contained in your transponder. The advisable toll is electronically debited from your prepaid E-ZPass account.

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v. Who runs the E-ZPass program?

The Virginia Section of Transportation runs the program in Virginia.

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half dozen. How many people use East-ZPass?

In Virginia, at that place are more than ii,300,000 active Eastward-ZPass transponders. There are between sixteen and xx million electronic price transactions a month.

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vii. Where is East-ZPass accepted?

You lot tin can use your E-ZPass transponder on all cost roads with specially marked "E-ZPass" lanes. This currently includes roads in Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Bailiwick of jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia,Due west Virginia, N Carolina, Kentucky, Florida and Minnesota.

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eight. Where is E-ZPass from other states accustomed in Virginia?

All Virginia toll roads accept out-of-state E-ZPass:

Northern Virginia - Dulles Cost Road, Dulles Greenway, 66 Express Lanes Inside the Beltway, 95/395, and 495 Express Lanes.
Hampton Roads - 64 Express Lanes, Coleman Bridge, Chesapeake Expressway, Chesapeake Bay Bridge Tunnel, ERC, S Norfolk Jordan Bridge and Dominion Blvd.
Chesterfield County - Powhite Parkway Extension, Pocahontas 895 (Route 895)
Richmond - The RMA Motorway System:
The Downtown Expressway (State Route 195) from Meadow Street east to the I-95 Interchange
The Powhite Parkway from Idlewood Avenue s to and ending at Chippenham Parkway
The Boulevard Bridge (nicknamed the "Nickel Bridge")

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9. How can I open an E-ZPass business relationship?

If you lot are a Virginia resident, yous can open your E-ZPass business relationship in whatsoever of these uncomplicated ways:

Employ online

Personal Account Awarding or Business Account Application
Phone call one-877-762-7824
Visit one of our Service Centers or DMV partner locations
By picking up a transponder at an E-ZPass On-the-Go retailer and registering online or by phone. A list of retail stores carrying Virginia Eastward-ZPass On-the-Go transponders tin exist found here

Residents of Virginia with permanent upper limb mobility harm (Click hither for more information.) in accordance with Section § 33.2-613 D of the Code of Virginia may be eligible for toll-complimentary passage on Virginia cost roads.

Residents of other states should click on their state to apply to their home agency: Delaware, New Jersey, Illinois, New York, Indiana, North Carolina, Maine, Ohio, Maryland, Pennsylvania, Massachusetts, Rhode Island, New Hampshire, West Virginia, Kentucky and Florida.

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10. How soon can I use my On-the-Go transponder?

You tin can use your OTG transponder immediately in VA simply volition need to register at least 48 hours before using it out-of-land.

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11. How exercise I register my On-the-Get transponder?

Go to the registration page on this website
Calling the Customer Service Centre at one-877-762-7824
Visiting any of our walk-in centers or DMV partner locations
NOTE: The replenishment corporeality and the replenishment threshold (low balance) levels are increased for each additional transponder added to your E-ZPass account

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12. What data do I need to register an On-the-Get transponder?

To register your transponder you lot will need:

ID numbers located on the transponder
Driver's license
The license plates and vehicle information for the vehicle on which you will apply your E-ZPass
Payment information to add to your account and/or fix automatic replenishment

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xiii. How much does it cost to open an E-ZPass account?

In order to open up an E-ZPass account online or at a Service Eye, you need to pre-pay a minimum of $35 in tolls.

Transponders are also available in select retail stores in E-ZPass On-the-Go Kits for $35. Both Flex and Standard E-ZPass transponders are bachelor in Northern Virginia retail stores. The $35 payment for an On-the-Go transponder includes $15 of prepaid toll residuum for immediate use in Virginia plus an additional $20 prepaid toll balance after the transponder is registered to an account.

Retail transponders can be used immediately in Virginia but should be registered every bit soon equally possible to enable utilize out-of-state and to claim the full balance.

Notation that the transponders remain the property of the Virginia Department of Transportation and must be returned to the Service Center when the account is airtight or the client volition be liable for the lost/stolen fee ($10 for a standard transponder, $twenty for a Flex transponder).

If yous drive the toll roads often, we recommend that you contact united states of america or log into your business relationship to increase your Replenishment threshold (depression balance) level and replenishment amount to accommodate your average monthly toll usage.

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fourteen. Do I take to have a credit carte to open an E-ZPass business relationship?

You can open an E-ZPass account using cash, check or credit card. Personal and Business Accounts with 5 or more than Due east-ZPass transponders must be set to automatically replenish which requires a credit card or checking/savings bank routing and business relationship number plus a credit card (not linked to the same depository financial institution account) as a secondary, backup payment method.

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15. Is my E-ZPass business relationship data private and secure?

Yes. The Virginia Section of Transportation is committed to protecting your privacy and the security of your account. Delight refer to our Privacy Policy and Web Policy statements.

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16. How practise I maintain plenty funds in my account?

The easiest way to maintain funds in your E-ZPass business relationship is to cull automatic replenishment. When your business relationship balance reaches the low balance level, your replenishment form of payment volition exist charged for the replenishment amount and the funds will be posted to your account and added to your available balance. Payment options include credit/debit card or checking/savings account electronic funds transfer via ACH and a credit bill of fare.

If y'all cull transmission replenishment, you tin add funds to your account by logging in to your account and making a payment from this website. You will need to establish a username and password. You can as well phone call our toll-free automated line, 1-877-762-7824 to brand a credit card payment. You will need both your account number and your PIN number to use this automated telephone system. You lot tin can also make a payment in person at our Service Center locations, partner DMVs, mail payments to the Service Middle.

Examples:

If you take ane Eastward-ZPass transponder, yous will owe a replenishment amount of your boilerplate monthly tolls, or minimum of $35 (whichever is greater) when your account's bachelor remainder reaches your low balance level.
If you have three Eastward-ZPass transponders, you will owe a minimum replenishment amount of your average monthly tolls, or minimum of $105 (whichever is greater) when your business relationship's available balance reaches your low balance level.

If you have chosen automated replenishment, your replenishment amount will be periodically recalculated to ensure you lot need to replenish approximately but in one case per month. Your low residual amount volition be periodically assessed to ensure you have at least three days of tolls to ensure coverage in the result that there are bug with your replenishment.

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17. What are the benefits of Automated Replenishment?

Automatic Replenishment is the most convenient mode to maintain funds in your business relationship. When yous reach your depression balance, your selected method of payment is charged automatically to replenish your business relationship. Automatic replenishment eliminates the need to constantly monitor your account rest and spend time authorizing replenishment payments. It saves you lot time and helps eliminate the possibility of toll violations considering yous ran out of funds in your account. Note that your card and expiration dates must be valid for this process to be successful.

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18. How do I update my Credit Card or ACH information?

Log in to your account with your username and password. Then click Payment from the Account Card. Select Update Payment Method. You can use this link to take you to the login folio.

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19. How long does it take to receive an E-ZPass transponder?

When you contact our Client Service Center at 1-877-762-7824 or apply online to open up an account or request an additional transponder, the transponder is sent out within ii business days. For same day service, pick up an On-the-Go transponder at a retail store or visit one of our Service Centers or partner DMV locations:

E-ZPass Virginia

Telephone
Price-Free Number: i-877-762-7824
Virginia Relay Eye (TTY Callers): ane-800-828-1120
Automated Telephone System is available 24 hours
Customer Service Representatives are available Mon-Friday vii a.m. - 7 p.m.

E-postal service
customerservice@ezpassva.com

Postal service
E-ZPass Client Service Centre
P.O. Box 1234
Clifton Forge, VA 24422-1234

Phone: 877-762-7824
Fax: 540-302-4773

Hours : Monday-Friday 7 a.grand. - 7 p.m.

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twenty. Do I demand to register all my vehicles?

Yes. To ensure seamless utilise of the E-ZPass transponders in whatsoever of your vehicles, you should include the license plate number, state of registration, vehicle type, vehicle make, model, yr and color of all your vehicles. You can make changes via the myaccount website or email vehicle changes to customerservice@ezpassva.com including your account information. Note: The accuracy of the license plate information is critical. As vehicle data changes, information technology is important to go on that information upward-to-date and accurate on your Eastward-ZPass account.

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21. Are business accounts available?

Yes. Business concern accounts are welcome just special rules apply. For assistance, call 1-877-762-7824 or contact your nearest Service Middle.

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22. Concern Account vs. Personal Account

A Personal E-ZPass account is for personally owned or leased cars, pickup trucks, vans, motorcycles, or RVs.

Business organisation E-ZPass accounts are for those who prefer to hold their account in a business organisation proper name and could include:

Those who have vehicles with more than than two axles
Vehicles with greater than 7,000 lbs. maximum gross weight

A concern can open an E-ZPass pre-paid toll account past submitting the E-ZPass Concern Account Awarding online, by visiting your nearest Service Center, or by calling 1-877-762-7824. The proper noun of the business organization and EIN (Employer Identification Number) are required. Please provide the names of ii individuals who are authorized to manage the business relationship and their phone and e-mail contact information. A credit card for initial payment is needed to open an business relationship online. Each account with five or more transponders is required to select automated replenishment as the replenishment option.

For assistance, telephone call 1-877-762-7824 or visit your nearest Service Center.

Delight telephone call i-877-762-7824 or click here in social club to apply for a personal account or a concern business relationship.

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23. Can I go an E-ZPass transponder for my motorbike?

Aye. All the same, we practise not currently take a transponder that is designed for use with motorcycles. The transponder is designed to role best at an angle, similar to the one created by the windshield of a passenger vehicle. A transponder mounted on a motorbike is at the client's "own risk and liability." Delight call ane-877-762-7824 for additional data and assistance.

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24. How do I install my E-ZPass transponders?

Each transponder comes with adhesive mounting strips and easy-to-follow instructions. For your transponder to work consistently, information technology must be mounted properly, then follow the instructions carefully.

If you believe yous have your E-ZPass mounted correctly simply it is not reading in the toll lanes, please contact client service at 877-762-7824 or visit one of our service centers to troubleshoot the issue.

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25. Do I go a discount on tolls if I accept an E-ZPass?

Yes. Discounts on tolls are bachelor through some price facilities.

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26. What do I do if I buy a new car, move, or change my credit bill of fare?

It is important to keep your E-ZPass account information current. Simply login with your username and password on this website to make whatsoever changes to your address, vehicle information, or to update your credit card. You lot may also call 1-877-762-7824 to make these changes through our automated phone organization or to speak to a Customer Service Representative. You will be asked for your E-ZPass account number and four-digit PIN number.

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27. How practice I employ the Automated Phone System?

Call one-877-762-7824. You will exist prompted to enter your Due east-ZPass account number and four-digit Pin number. You can check your available balance and contempo transactions, make a payment, and update your credit card number, expiration date, telephone number and change your Pivot number through our automated system.

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28. What if I forget my PIN Number?

Phone call 1-877-762-7824. Have your personal data ready to requite to a client service representative.

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29. How do I obtain an additional Eastward-ZPass transponder?

You can gild an additional transponder in any of these convenient ways:

Request an additional transponder on this website. But log in with your username and password. Then click on the Transponder tab.
Call 1-877-762-7824, or 1-800-828-1120 (for TTY users).
Visit i of our Service Centers or partner DMV locations.
Visit one of our select retail locations to obtain an On-the-Go E-ZPass transponder which can be added to your existing account online.

The replenishment amount and the low balance level are increased for each boosted transponder added to your Eastward-ZPass business relationship.

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30. How exercise I exchange a standard transponder for a Flex transponder?

There are several means to exchange your standard transponder for a Flex transponder:

Asking an exchange by logging in to your account and selecting the "transponder" tab.
Past calling the Service Eye at one-877-762-7824 and requesting an substitution.
By visiting one of our service centers.

When you lot receive your Flex transponder, y'all should mail service your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to a Service Middle. Each Service Heart likewise has a drop box for your convenience after hours. If you choose to post your transponder, please wrap the transponder in foil or insert it in the original Mylar handbag. If your transponder is lost, a $x charge will apply for standard transponders.

Please Note: Due to the higher cost of the Flex transponder, users who have not used their Flex transponder for HOV transactions on Express Lanes for a prior twelve calendar month period may exist asked to substitution their Flex transponder for a standard transponder (at no cost).

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31. Do I demand a Flex transponder?

You will need a Flex transponder only if you plan to travel with two or more people in the car on the 64 Express Lanes (Hampton Roads) and 66 Express Lanes Inside the Beltway, or with 3 or more than people in the auto on the 95, 395, and 495 Express Lanes. Due to the higher price of the Flex transponder, users who have not used their Flex transponder for HOV transactions on these facilities for whatever prior twelve-calendar month period may exist asked to substitution their Flex transponder for a standard transponder (at no cost).

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32. Are the funds in my E-ZPass account assigned to a particular transponder?

No. Each E-ZPass toll transaction, regardless of which of your transponders you use, deducts from your bachelor balance. It works like a cell phone account with prepaid phone minutes. All transponders on the account describe from the same bachelor balance.

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33. Can I become a argument to rails my expenses?

E-ZPass statement options are available to help y'all rails your expenses. Monthly and Quarterly summary statements are bachelor online costless of charge. Mailed statements are also available starting at $ii per calendar month.

You tin can likewise view your transaction history online by logging in to your account.

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34. Can I pay cash if I take an East-ZPass transponder in the car?

Cash as a payment blazon is not accustomed on all price facilities in Virginia. Visit the Cost Roads page on this website to understand if cash is accepted on the toll road yous are traveling. If you are traveling on a toll facility that accepts cash payment and you lot want to pay greenbacks at the tollbooth, the transponder must be removed from your vehicle, wrapped in the original Mylar bag, or wrapped completely in aluminum foil. Otherwise, the price could be deducted from your E-ZPass account.

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35. Tin can I get a receipt at the tollbooth when I utilise my Due east-ZPass?

No. Since E-ZPass is designed to speed upwardly the toll process, receipts will not be available at the lane when using E-ZPass. If you need details of your toll transactions, yous can either log into your account online or elect to receive detailed monthly statements, starting at $2 per month.

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36. What practise the lights at the tollbooth mean?

Low-cal notifications differ by Cost Facility, but the following are some general descriptions:

Ruddy, Blue or White - A red, blueish or white light indicates an unpaid toll. If you are in a cash lane, cease and pay the cost. If yous are not in a cash lane, for safety reasons, DO NOT finish in the lane. These lights signal that your account is out of funds or in that location may exist something wrong with your transponder or the way it is mounted. Contact the Client Service Center for assist.

Xanthous - This signals that your account has reached the low residual level and needs to be replenished. If yous run across this light for more than ii consecutive days, contact the Customer Service Center. Please notation that if enough toll transactions mail service to your account simultaneously, you may become directly from seeing a dark-green low-cal to seeing a ruby, blue or white light. Also notation that the yellow light is simply available at some toll locations.

Greenish - Go on. Your business relationship residuum is in a higher place the depression rest level.

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37. Why are the posted speed limits at the toll booths and so low?

The posted speed limits are prepare to ensure the safety of the toll collectors and the drivers. Toll plazas are very busy places and prophylactic is a major concern.

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38. Why is my E-ZPass transponder not working?

There tin can be a few reasons why your transponder isn't working properly, such every bit:

You ran out of funds in your account.
Your transponder's battery is running depression.
Your transponder is improperly mounted.
Your transponder has not yet been activated at the lane.
A recent payment has not however been received past the lane.

It can accept upward to 24 hours for new accounts, payments, and new transponders to exist activated and detected at Virginia toll plazas, and up to 48 hours in out-of-state lanes.

Please contact a Service Center for help troubleshooting.

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39. How can I return or exchange my E-ZPass transponder if it is no longer working?

Mail service your transponder to: Eastward-ZPass Service Centre, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Heart location. Dedicated E-ZPass Service Centers in Norfolk and Portsmouth accept a drop box for your convenience after hours. If you choose to mail service your transponder, please wrap the transponder in foil or insert it in the original Mylar pocketbook and enclose a note requesting a replacement. In case of loss, a $10 charge will utilize for standard transponders and a $20 accuse volition employ for Flex transponders.

In add-on to these options, the post-obit DMV locations volition have transponders for return or exchange during normal concern hours.

Please visit the E-ZPass Locations folio on this website for hours of operation.

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40. Can I switch my Eastward-ZPass transponder to another vehicle?

Yes. Y'all tin can switch the transponder from one vehicle to another as long as yous use it on a vehicle with the same vehicle blazon. Contact the Service Eye at 1-877-762-7824 to asking additional mounting strips so that you tin can move your E-ZPass transponder between vehicles.

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41. Tin I apply my E-ZPass transponder if I tow a trailer or my boat?

You lot tin switch the transponder from one vehicle to another as long as you employ information technology on the same vehicle type. If you tow a trailer or a gunkhole, your vehicle type will change so you volition need to get a unlike transponder.

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42. Why am I charged if my E-ZPass transponder is lost, damaged or defaced?

When you return your transponder to united states, we will either re-event it to another customer, or send information technology back to the manufacturer. If it is lost, painted, marked permanently or damaged, we cannot re-outcome it and the manufacturer volition not have it back. Therefore, we must collect the $x or $xx lost/stolen fee.

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43. How do I close my E-ZPass account?

You can request to close your account on this website. Merely log in with your username and countersign. So click on the Close Account tab.

Mail your transponder(due south) to E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring information technology to a Service Middle location. If you lot cull to postal service your transponder, delight wrap the transponder in aluminum foil or insert it in the original Mylar purse and enclose a note requesting to close your account. In case of loss, a $10 charge will utilize for Standard transponders and a $20 charge will apply for Flex transponders.

If you lot take lost your transponder and would like to close your account, provide a credit card number to pay for the lost fee. When all transponders on your business relationship are returned or inactive, your account will exist closed and a refund will be candy inside xxx days if at that place is a balance remaining in the business relationship.

In addition to these options, the post-obit DMV locations will take transponders for render during normal business hours.

Delight visit the E-ZPass Locations page on this website for hours of performance.

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44 What should I practise if I plan to bulldoze out-of-land?

A trip out-of-state or a change in your driving pattern may have an impact on your Eastward-ZPass account. Contact the Service Center to cheque your available balance to exist sure yous accept adequate funds for your tolls. You may besides want to make a payment, conform your replenishment corporeality and your depression balance level.

Information technology can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and up to 48 hours out-of-state. We recommend y'all make changes to your account several days in advance of your trip.

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45. Is my information secure with Due east-ZPASS Virginia?

E-ZPass Virginia has taken steps to safeguard the integrity of its data to prevent unauthorized admission and to secure your personal information every bit it is communicated beyond this internet. These measures are designed to prevent corruption of data, block unknown or unauthorized admission to our systems and information, to provide protection of your private information and to protect data from interception during manual.

Communication of personal data is protected through use of encrypted transmission using Internet standard SSL (Secure Sockets Layer). When you lot access your personal information, your web browser will automatically create a secure connection. We employ a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Certificate Authority, updated annually, to protect your website visit. In addition to the SSL encryption, E-ZPASS Virginia employs 3 layers of firewall protection using state-of-the fine art security applications, and maintains annual Payment Menu Industry (PCI) Data Security Standards Compliance for all operations and systems. Our systems are regularly scanned and to protect against new vulnerabilities.

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46. What is DRIVE SMART Virginia?

Bulldoze SMART Virginia is a 501(c)(iii) not-turn a profit dedicated to raising traffic safety awareness amid all road users in order to save lives and reduce injuries on the roadways of Virginia. Our mission is avant-garde past fostering customs partnerships, offering interactive simulator programs, giving workplace and school presentations, attending outreach events, advocating for traffic safety initiatives, and conducting an annual Distracted Driving Height. Drive SMART Virginia besides creates, designs, and distributes educational campaigns and materials.

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47. How can I make a donation to Bulldoze SMART Virginia Education Fund?

You tin can donate when making a one-time online payment to your account or every time your account auto replenishes by credit card. For a one-time payment, select the option on the Payment page in your account, enter the amount of the donation and click "Add together". To add an automatic donation every time your business relationship replenishes (reaches low balance) visit the Payments page and select Donations.

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48. Will 100% of my donations to DRIVE SMART Virginia Instruction Fund stay in Virginia?

Aye, absolutely. Bulldoze SMART Virginia exists solely to serve the citizens of the Democracy. The DRIVE SMART Virginia team travels from Wise to Reedville and Fairfax to South Hill to deliver our important programs!

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49. Is my donation to the Bulldoze SMART Virginia Education Fund tax-deductible?

DRIVE SMART Virginia is a 501(c)(3) non-profit and 100% of your donation is deductible. You will receive an email receipt for each donation corporeality.

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50. Tin can I cancel my recurring donation to DRIVE SMART Virginia Education Fund?

Recurring donations can be cancelled at any time past visiting the Payments page in your business relationship.

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51. Is at that place an authoritative fee to collect my DRIVE SMART Virginia Pedagogy Fund donation?

In order to cover costs and ensure that no taxpayer or price dollars are used to fund this initiative, VDOT collects a small administrative fee from the donation amount. 100% of all funds distributed to Drive SMART Virginia are used to provide direct services.

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52. Inactive Account?

If you oasis't used your E-ZPass account to pay for a toll in the final 12 months y'all will receive an inactive account notice. If y'all desire to go on your account open, you just need to contact us by email or telephone and let the states know.

Nosotros apply this process to return unused funds to customers who no longer need their account and collect unneeded transponders that vest to the Commonwealth. Please reply to an inactive account notice inside 30 days.

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